Refund policy

Refund Policy

At Maré, we are committed to providing high-quality jewelry and ensuring every order is carefully inspected before shipment.

Returns & Refunds

Due to the nature of our products and for hygiene reasons, all sales are final. We do not accept returns or refunds for change of mind, incorrect purchases, or normal wear and tear.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

* Order number
* Photos of the item
* Photos of the packaging
* A brief description of the issue

If your claim is approved, we will gladly replace the item or issue a refund if a replacement is unavailable.

Lost Packages

Once your package has been accepted by USPS, shipping is under the carrier’s responsibility.

If your package is marked as Delivered but cannot be located, please contact USPS first. We will gladly assist you with any information needed to help resolve the issue.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

If a package is returned due to an incorrect or incomplete address, the customer will be responsible for the cost of reshipping the order.

Order Cancellations

Orders may only be canceled before they have been processed or shipped.

Contact

For any questions regarding your order, please contact us at: marejewelrypr1@gmail.com

Please note: Slight variations in color due to lighting, photography, or screen settings are normal and are not considered defects.